Live stream keeps dropping? Stabilise the network layer first
We match a dedicated residential egress to your live region, add IEPL transit when needed, then advise bitrate and keyframe settings so network and encoder are configured together.
What you may be facing
- It drops every ten minutes and viewers do not stay.
- Peak-hour blur: the bitrate simply will not hold.
- Switching networks triggers verification and kills the schedule.
- Several live rooms share one egress and drag each other down.
- You cannot tell whether it is the network, the device or the settings.
How we solve it
- Region match: stream to a market, use a residential egress in that market.
- Dedicated egress: one line per live room, with no bandwidth contention.
- IEPL transit: a fixed path around public congestion, with steadier latency and loss.
- Uplink headroom: reserve roughly 30% above target bitrate so peaks do not saturate the line.
- Encoder guidance: resolution, frame rate, bitrate and keyframe interval by device.
Specs & delivery
- Regions
- US / UK / Germany / Japan / Taiwan / Philippines
- Line type
- Dedicated static residential
- Protocol
- HTTP / SOCKS5 with optional transit
- Devices
- Desktop encoders, mobile streaming, common hardware encoders
- Delivery
- Manual configuration plus encoder guidance
- Billing
- Monthly; quarterly and annual available
- Support
- Pre-show test, remote assistance
Use cases
- Long live sessions
- Parallel live rooms in multiple regions
- Pre-show stress testing
- Cross-border teams streaming together
- Live streaming plus store admin on one environment
FAQ
Can you guarantee zero drops?
Not absolutely, but a dedicated egress on a fixed path controls the variables that actually matter.
How much uplink do I need?
Reserve about 30% above target bitrate; the exact figure depends on resolution and frame rate.
Can I run a test stream?
Yes. A 30-minute test is scheduled before activation.
Can I stream from a phone?
Yes, on iOS and Android. Setup instructions come with the delivery notes.
How do multi-region streams work?
One line per region, assigned per live room, so regions are never mixed.
Do I have to rebuy to change region?
No. Lines are adjusted to the new region and the difference is settled as used.
Will you tune my encoder?
Yes, we provide a working starting profile for your device and target quality.
What should I check when the picture breaks up?
Look at loss and uplink saturation first, then encoder settings, then the local network.